Lauren Hopkins
24.01.2025
The food was amazing and the service was great. The hotel itself is lovely and very beautiful inside
T G
26.01.2025
This is one of the best places iv eaten. Presented, served and cooked to perfection.
Exquisite setting for any occasion. Perfect treat to visit here or just for a quiet hour to relax and enjoy with family
evegang
09.01.2025
Amazing New Year's Eve Dinner Dance. Food is fantastic 👌
Margaret Nicholls
01.01.2025
From start to finish amazing all staff to be commended
Angela Lett
28.12.2024
We've stayed here most years at Christmas time recently and with the refurbishment we were looking forward to it as a base to meet friends. Sadly disappointed on this trip, worst thing, not enough staff to look after a very very poor breakfast service! So for £25 a head for breakfast (that when it eventually turned up over an hour after arriving at the breakfast room that consisted of 1 sausage, 1 piece of bacon, a couple of cheap tinned beans and a cold poached egg) with an initial 30 min wait at a dirty table as no space anywhere, no drinks, tea or coffee brought at all at the service even after asking the poor staff on duty twice... Oh and then we had to ask for toast with the breakfast as it came with none... Enough was enough... There's better value for money and service at Stibby Café up the road on A1!!
Needless to say I didn't pay for breakfast so fair play they accepted the poor service wasn't acceptable and honoured my refusal to pay £50 for our breakfast!
The rooms are nice, but no privacy on ground floor courtyard rooms, people can look right in as they arrive at the hotel to check in! Bathroom was very basic too for the price!
Catherine Stormont
27.12.2024
We have just spent Christmas at the Haycock which was beautifully decorated with Christmas trees, lights, swags and even an automated Alpine model village. We have been so impressed with everything. We needed to bring our dog with us and every hotel I tried refused dogs in the restaurant. However the Haycock actively welcomed our dog in both of their fine dining restaurants over the three day booking and we discovered that outside of the festivities dogs are welcome in one of the restaurants all year. We had a garden room with a patio that led into the garden which was perfect for early morning dog walks so we settled down to enjoy the Christmas package. Christmas lunch began with a champagne reception and continued on to a multi course delicious dinner. The restaurant deserves its awards. Each meal was a delight and we both felt we had been very lucky to have the experience. Nothing was too much trouble for the staff and we felt cared for and pampered. This is truly a very special place and we shall return.
darren hudson
26.12.2024
Very nice location great food great atmosphere will be back sometime soon
Glenn Manuel
25.12.2024
If I could give more I would we have been several times for food and drinks which have always been great.
So decided to stay 3 nights during the Christmas period service /food /staff have been amazing I couldn't faukt on etching here if I wanted to
Everyone has been amazing and thanks for making are special christmas break amazing
All the best to you merry Christmas see you in the future
Stefan Polson
23.12.2024
Beautiful hotel all decked out with Christmas cheer. Only attended for a staff xmas party but food was very good, service was excellent and staff were very attentive.
Martin Harding
21.12.2024
Lovely atmosphere, great food.
Elliot Iredale
20.12.2024
Dale is the man!
Alexandra Day
01.12.2024
A lovely hotel with super friendly and helpful staff. Fantastic breakfast, bar snacks generous and reasonably priced, beautiful Christmas scene on display in reception. We were in the annexe, spotlessly clean and nicely decorated. As others have said lacking bedside reading lights and heated towel rail but otherwise excellent
Will Lewis
03.12.2024
Could not fault the service.
Staff went above and beyond to make sure you had a fantastic experience.
Highly recommended.
Amrit Takhar
28.11.2024
Need to hire more staff for busy periods
Lisa Squires
24.11.2024
We came for the annual Christmas market, wasn't told on there advertising campaign that there was a £5 charge and found this out on entry , had I have known this I would not have travelled the distance. Shame on you Haycock hotel.
Sharon Tabor
17.11.2024
I’m going to leave an honest & detailed review of the hotel as someone who has stayed (at full price) twice and then of the Christmas fayre which I have been part for the last 3 years.
I’ve stayed at this hotel twice in the past. It’s on a busy road and the rooms I have had felt like a motel in a wing separate from the main hotel. Rooms are clean and beds are comfortable but nothing special. Although the staff are lovely & friendly the service is slow particularly if they have an event. We had bar food which was ok, overpriced, tiny portions, but ok. Breakfast was nice, food of good quality but service was extremely slow & we felt ignored while they handled a larger group. Not enough serving staff for breakfast time. The breakfast room was incredibly cold. The toilets by the ballroom have smelt unpleasant every time I’ve been to this hotel.
If you plan to stay at the hotel make sure you check to see if they have an event on first. Parking is problematic when events are on.
I would also expect better facilities for the price - they charge spa prices but all they have is a small gym consisting of a couple of treadmills / cross trainers.
*****
The Christmas Fayre. An unadvertised entry fee of £5 to walk around a handful of stalls which discouraged many. It’s just greedy. The stalls were all pushed back from the main walk way in gravel meaning they were not very accessible to wheelchair users. This was unnecessary and just needed a little thought when planning. Atmosphere was non existent and no sign of many things advertised. No ferris wheel, carol singers, no Christmas music, and just a couple of rides - completely misadvertised. If you want to charge people to shop at least give them a mince pie & a coffee.
If you have an issue Management are unhelpful and economical with the truth - full of promises which they do not deliver on. If you make any comment on social media which is slightly negative they block you and delete your comments. Bad management who shows little respect for their patrons.
Edit: unfortunately I have had recent communication from the management of the hotel which has left me no choice but to downgrade my review further, this is unfortunate as the staff at the hotel are hard working and lovely but I can not ignore the recent conversations with management. If you have a problem do not expect anything other than abuse. Please make sure you read negative reviews for this hotel as you will notice a pattern.
Bruce Forsyth
20.11.2024
I was working there all staff were very helpful
Chris Morris
17.11.2024
2024 Christmas Market letdown!
£5 entrance per adult but no advertisement of this, had to pay entrance to go the market stalls - stall holders were lovely though.
Haycock Manor advertised Christmas carols by a choir - but didn't deliver.
Not as many stalls as advertised, was a much better Christmas market in the previous couple of years we've been, today was not festive in our experience.
Leaving Google review as other feedback avenues such as social media for example is being sensored, deleted etc. So makes me question their morals and transparency, reviews should be kept if they like them or not unless offensive or against regulations.
We will not be returning while this is happening, appauling really.
Michelle Lowe
17.11.2024
This is a review of their 2024 Christmas market and not of the hotel premises…Absolutely appalling behaviour putting on a subpar event not as advertised and not mentioning the £5 entry fee in promotional material then deleting any feedback comments from social media and blocking people who questioned it. Very disappointing and extremely unprofessional.
Marcus Sealy
17.11.2024
Such a shame, we often book rooms and meals. However today went to their Christmas fair as we have done for the past three years. Today being a disabled driver meant nothing. there was no parking set aside. Unhelpful bearded man at entrance. We drive an hour to support our favourite hotel and local businesses to be made to feel very unwelcome, we walked from a parking spot we found at the end of the high street to find out a charge of £5 per person was now inforce, previously it was free. Out of principle and lack of service/respect when we saw a large car park area available we did not enter or pay. We only usually spend a hundred or two, so nothing special, but out of protest our little spend will be saved for retailers that want us. We went to Sandringham Christmas fair yesterday and cost us £12 something for a full day. £5 for half an hour or so was not attractive. Luckily the restaurant opposite called "Thirteen" had a table available for lunch, so our journey was not wasted. We will save the money for Burleigh house Christmas fair next week. What a shame this fantastic hotel and restaurant became so uncaring and unfriendly. I'm really disappointed. Such a shame, we love this place.
Helen Bence
16.11.2024
We had been given a voucher for a 3 course lunch. The whole experience was wonderful.
The staff were attentive, the room was very pretty. The meal was delicious and presented beautifully. A thoroughly enjoyable Saturday lunch.
William Ogilvie
07.05.2024
Great hotel on the banks of the Nene. Perfect for weddings, great food and friendly staff. Great Xmas Fayre next weekend, lots of stalls and fab food.
Pat L
03.11.2024
Nice hotel recently refurbished, so all clean and new but the room in the annexe was a bit small and fittings in the bathroom were a bit poor to be honest. No wall mounted or heated towel rail, just a flimsy one placed on the way on the floor so we had to keep moving it and no bedside or reading lamps so we had to get up to turn the lights on and off. Most of the staff were delightful and one of the receptionists went out of her way to ensure we were happy and had what we needed. Cleaning of room was great. Food was very good. There was a charming model Christmas scene in the lobby which was lovely. Almost excellent but you need a good room in a hotel, that's what you're there for.
Steve JOHNSON
26.10.2024
Food only. Food was expensive for what you received. Also, it is not of the best standard. Chicken and ham pie was dry with a jus that wasn't very impressive.
Daniel Procter
26.10.2024
Amazing tasting menu, every course is a journey and beautifully paired with great wines. Our room was spacious and comfortable.
Debbie Edis
20.10.2024
Visited for lunch on a very quiet day. The choice of food was narrow but very nice and well presented. A beautiful building and interior. We parked in the street right outside the hotel.
Maria A
06.10.2024
Beautiful setting and the restaurant has a vegan menu! BUT I ordered a main from it and it was a thin slice of cauliflower with a spoonful of couscous, a grand total of 100 kcal? It wouldn't even be enough as a side.
Alan Reeves
29.09.2024
Food and service was outstanding
Nathalie Domaradzki
26.09.2024
I stayed at this hotel for a week and I can say that I had a great time. The food is very good, the service is friendly. The only negative point is the noise that coming outside the room, as it is an old hotel I heard a lot of noise. Overall, it was great.
Tracey Hahn
16.09.2024
Beautiful hotel in a lovely little village. Afternoon tea was good the scones very light and tasty. We only got offered one tea and coffee, would of been nice to have a refill.